Welcome to elitepoolinspections.com.au. We are dedicated to preserving your privacy both as a valued customer and an online visitor to our site. The information we collect is utilized to enhance the services we offer, and we hold the confidentiality of your data in high regard, aligning with the Australian Privacy Principles. Please carefully review our privacy policy below.
INFORMATION COLLECTION
Throughout your interactions with our website and the use of our products and services, we may collect various details about you, including but not limited to your name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments, and social media handles (collectively referred to as ‘Personal Data’).
Our services are not intended for individuals under 18, and we do not knowingly collect Personal Data from anyone in this age group. If we become aware of such information being provided, we will promptly delete it. Parents or guardians concerned about unauthorized data sharing by a minor can contact us for resolution.
You have the option to review, correct, update, or delete your Personal Data by either accessing your account directly or contacting us for assistance.
HOW WE UTILIZE YOUR INFORMATION
Personally Identifiable Information: The information collected is utilized to deliver our services, encompassing communication, technical support, update notifications, offers, content sharing, customer satisfaction measurement, problem diagnosis, and a personalized website experience.
Marketing communications are sent only to those who have subscribed, and you can opt-out at any time.
Non-Personally Identifiable Information: Aggregated and anonymized information aids us in enhancing our services, including website administration, generating reports and analytics, advertising, understanding user demands, and meeting customer needs.
Publicly shared information, such as blog comments and testimonials, will be visible to others. Removal of such information may not eliminate copies present in cached or archived pages on external websites.
STORAGE AND SECURITY
We employ reasonable measures to safeguard the confidentiality of your Personal Data. All received information is stored securely on our servers, with credit card details encrypted before transmission.
For service delivery, we may transfer information, including Personal Data, across borders. Such transfers only occur to countries with adequate privacy protections.
Your personal information is retained as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
In the event of a security breach compromising your Personal Data, we commit to notifying you promptly in adherence to applicable laws.
COOKIES AND PIXELS
Cookies, small files in your web browser, collect information about your browsing behaviour. Our website uses cookies for traffic analysis, social media functionality, and improved visitor experience. You can adjust your browser settings to reject cookies, but this might limit your website experience.
Cookies and pixels may also be employed for relevant ad delivery through third-party services like Google Adwords and Facebook Adverts.
SHARING INFORMATION WITH THIRD PARTIES
We neither sell nor deal in Personal Data. Disclosure to third-party suppliers occurs only when required by law, for purchased goods or services, payment processing, or protection of legal rights.
Disclosures may be necessary to comply with legal requirements or protect rights, property, or safety.
LINKS TO OTHER WEBSITES
Our website may contain links for your convenience, but they do not signify sponsorship or endorsement. We are not responsible for the privacy practices of external websites. Users are advised to read the privacy statements of every site collecting personally identifiable information.
CHANGE IN PRIVACY POLICY
This privacy policy is subject to change as we strive to keep it current. Any modifications will be effective immediately upon posting on our website. Please revisit periodically to stay informed.
CONTACT US
For any questions or concerns about our privacy policy or the use of your Personal Data, contact us at admin@elitepoolinspections.com.au, and we will respond within 48 hours.
